We’re here to help

DrivePrep NSW Support

Having trouble with the app or a purchase? These fix most problems. If not, send us a note and we’ll help you get moving again.

Quick fixes

Close and reopen

Most display glitches go away after closing the app fully and opening it again.

Update the app

Check the App Store for the latest version of DrivePrep NSW.

Restore purchases

If Premium is missing, tap the gear on the home screen to open Settings, then tap “Restore Purchases”.

Still stuck? Email us.

For help with the app, purchases, or anything that doesn’t look right.

driveprepnsw@protonmail.com

When emailing us, please include

  • Your iOS or iPadOS version (Settings → General → About)
  • Your iPhone or iPad model
  • A short description of the issue
  • Screenshots, if they help

Not affiliated

DrivePrep NSW is not affiliated with, endorsed by, or connected to Service NSW or Transport for NSW. It is an independent study tool.