Talk to us
For help with the app, purchases, or anything that does not look right, email us directly.
driveprepnsw@protonmail.comSupport
Having trouble with DrivePrep NSW? Send us a note and we’ll help you get moving again.
Before you email
Try these first — they fix most issues:
- Close and reopen the app – resolves most display glitches
- Update the app – go to the App Store and check for updates
- Restore purchases – if your premium access disappeared, go to the Paywall screen and tap “Restore Purchases”
When emailing us, please include
- Your iOS version (Settings → General → About)
- Your iPhone model
- A brief description of the issue
- Any screenshots if relevant
Not Affiliated
DrivePrep NSW is not affiliated with, endorsed by, or connected to Service NSW or Transport for NSW. This is an independent study tool.